September 13, 2010
Getting To Yes - Distilled

Here are the main building blocks:

1. Separate the people from the problem

2. Focus on interests, not positions

3. Invent options for mutual gain

4. Insist on using objective criteria

5. Strengthen your alternatives

6. Preparation is the sign of the pro

You find more information in Getting To Yes by Roger Fisher, William Ury and Bruce Patton.